Frequently Asked Questions

The short answer is yes. While many of our customers move their own furniture before installation, we do offer the service of furniture moving at an extra cost. Pricing is based on the size and quantity of furniture being moved and is assessed during the measuring and quoting process. Contact us with any additional questions about furniture moving in your project.

In rooms, we ask that you move smaller breakables, clothing, electronics, etc… from floors and tops of furniture to allow our installers to work at maximum efficiency. In closets, please move at least clothes hanging below waist level and items on the floor. If needed, you can make arrangements for the installer to move the larger furniture for you. Please have curious pets or children relocated to other parts of the house, as installers will need to go in and out doors multiple times during installation, and often use sharp tools. Fragile wall hangings should also be removed before installation. In colder months, please ensure the space it at least 60 degrees, so the carpet is flexible enough to work with and stretch properly. In warmer months, please keep in mind installation is hard work, so any ventilation / fans / air conditioning in the space is appreciated!

Installation time varies with size and difficulty. Most basic carpeted staircases take half a day, and wall to wall spaces usually around 400-500 square feet a day. Please keep in mind these are estimates and may be subject to change. Don't hesitate to contact us with any other questions you might have!

It is recommended to paint at least 2-3 days before your carpet installation to allow for the paint to fully harden. We also recommend priming trim before painting for the topcoat of paint to adhere fully. You may also wait to paint until after the carpet has been installed, of course. Please note that due to the abrasive nature of carpet backing and the fact that the backing must make contact with walls and baseboards, some scratching of either may occur. Also, in some instances, the new carpet could be a different height than the old carpet, revealing a gap in previously painted baseboards.

Yes. We will rip up and dispose of your old carpet and padding, and thoroughly prep for your new carpeting or flooring in the process.

In some cases, yes, there will need to be one or more seams in the space. This depends entirely on the size of the area, and most larger rooms have at least one seam. Our professional installers are very experienced at making seams, and in many cases seams are only minimally visible. If you wish, you may discuss seam placement with us at the time of a measurement.

Try "Googling" the style name and color of the product and see if there is an image of the finished look, or check out our Instagram page @carpetremnant! We post pictures of installations all the time, get inspired by other people’s staircases, spaces, and more!

Possibly! Contact us if you have the style and manufacturer name of the product you're looking for, and if you’re just trying to match a color/pattern you liked, chances are we have something similar, if not identical to it. Email us a picture and we’ll get back to you!